Why Call Recording:

Not just for call centers – call recording can be used in a variety of industries and uses. Test drive our software and learn how easy it is to improve customer satisfaction, train your employees, and reduce your overall liability.

Reduce your corporate and personal liability

Every business faces the possibility of a lawsuit. Versadial’s call monitoring software is used primarily to provide liability protection that is easy to use and within the budget of any business.

Increase customer and employee satisfaction

Staff who deal with customers over the phone can be easily trained by using more targeted and relevant real life call situations with a call recorder.

Easily train and run performance reviews

Supervisors can schedule performance reviews as often as they like, then listen to a set of calls for each employee and quickly grade them based upon their own custom tests.

Reduce costly errors and misunderstandings

Our call recording software automatically captures all call data, no important details are lost or forgotten. Employees can easily check their own work, freeing up supervisors for more demanding tasks.

Recent Testimonial

The lastest updates are very user friendly. Customer support is always very helpful. We are very happy we chose Versa dial. I would suggest them to any one for recording services.

Douglas Mantell – IT Systems Administrator Guaranty RV

Read More Testimonials

Latest News

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  What is PSTN? Circuit Switching vs. Packet Switching
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  PRI vs SIP. Which technology is best for your business?
  Reliable telecommunications help sales and customer service teams become successful. Business managers must choose the technology that best fits the needs of their staff when designing their telecommunications system. A common decision they typically face is choosing between Primary Rate Interface (PRI) and Session Initiation Protocol (SIP). Both systems connect clients to their business, however; …
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  SIP vs VoIP. What are they? How to record calls on each platform.
  As companies grow and expand their call centers, business managers will often hear the terms Session Initiation Protocol (SIP) and Voice over Internet Protocol (VoIP) used frequently when they are discussing their phone services. While the technologies are related, they are also distinct in their function and purpose. To understand their differences, it’s important to …

* Hosted Providers: Versadial can record most hosted providers as long as the provider does not encrypt their calls in a proprietary format.